Apprenticeship Program Manager

3 weeks ago


Plymouth, Plymouth, United Kingdom EE Full time
Permanent Customer Support Specialist

EE is looking for an ambitious individual to join our team as a permanent customer support specialist.

About the Role:

As a customer support specialist, you will play a crucial role in ensuring that our customers have an exceptional experience when interacting with us.

You will be responsible for understanding customer needs and providing them with tailored solutions to meet those needs.

This may involve resolving complex issues related to customer bills, contracts, or features on their devices.

We are looking for someone with excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.

Your Future with Us:

We offer a comprehensive benefits package, including a competitive starting salary of £20,280 per year, huge discounts on EE & BT products, and personalized career development support.

Key Responsibilities:
  • Deliver exceptional customer experiences through effective communication and problem-solving.
  • Understand customer needs and provide tailored solutions to meet those needs.
  • Resolve complex issues related to customer bills, contracts, or features on their devices.
  • Collaborate with cross-functional teams to ensure seamless customer experiences.


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