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Style Consultant

2 months ago

Glasgow, Glasgow City, United Kingdom Sofa Full time
About Us

We're Sofa, a company that's passionate about providing great home furnishings and excellent service to our customers. Our in-house teams work together to deliver a unique shopping experience and a working environment that inspires and motivates our teams.

Job Description

We're looking for a Sales Advisor to join our team in our Glasgow showroom. This is a 16 hours a week role that requires weekend availability. As a member of our team, you'll be the first point of contact with our customers and will spend your time advising them on inspirational ideas to fulfill their needs.

Key Responsibilities
  • Welcome every customer so they feel at home and relaxed, while encouraging them to spend time in the store and browse the full range
  • Maintain our high showroom standards and visual merchandising in store
  • Provide customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
  • Chase sales quotations and process orders precisely and efficiently, while keeping customer information records up-to-date
  • Be a brand ambassador for Sofa, while embracing the customer journey and leading by example in endorsing the company culture and standards
  • Proactively improve and update knowledge of product & interior trends
Requirements
  • Experience within retail, alongside proven experience with interiors/furniture
  • Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
  • Be ambitious and confident, with a strong can-do attitude
  • Be enthusiastic and dedicated to providing excellent customer service
  • A desire to work as part of a team to generate fresh and innovative ideas
  • Proficiency in MS Office and general IT
Our Principles
  • Think without limits and take the team with you
  • Own it and back it
  • Not hesitate and act with purpose
  • Be commercial and customer-focused