Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and passionate individual to join our team as a Customer Service Representative at Tesco's Hoddesdon Burford St Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Participate in visual merchandising and stock management, maintaining a visually appealing store display and ensuring stock levels are adequate.
- Contribute to team goals and objectives, supporting the achievement of sales targets and customer satisfaction goals.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, with opportunities for career progression and professional development.
- A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with the ability to work varied shifts and meet the demands of a fast-paced retail environment.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your relevant experience and skills.
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