Digital Solutions Manager
4 weeks ago
In a commercial role at Jaguar & Land Rover, you can reimagine the future of modern luxury. In teams focused on extraordinary customer experience, sustainability, and forward-thinking, you'll work alongside strategically-minded problem-solvers supporting the transformation of our iconic house of brands – Range Rover, Defender, Discovery, and Jaguar – and our heritage-rich JLR Classic range.
You will be responsible for the successful development and management of enabling digital platforms and solutions, in support of JLR's Electrification Services strategy. This will involve playing a key role in core projects of various sizes to support this objective, spanning (but not exclusively) Charging Partner Network, Home Installation Services, Onboard & Offboard integration, payment and subscription services, valet & emergency charging propositions, and destination charging opportunities.
You will join our Electrification Services team, which is focusing on delivering vast technology change as part of JLR IDT (Information & Digital Technology). You'll work alongside the team within the core IDT Commercial domain to provide strategic direction and advice to senior stakeholders across the enterprise delivering digital services and experience capabilities.
Key Responsibilities:
- Technical leadership for integrating EV charging solutions and driving best practice on the technical implementation of solutions across teams.
- Accountable for owning and defining of IDT product backlog and roadmap for the solution(s) you lead on, as well as any immediate solution adjacencies. Prioritisation of technical development across the domain and coordinating of associated interdependencies, driving E2E delivery and facing off directly into counterparts within those teams.
- Developing hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses.
Requirements:
- Hands-on technical experience of delivering and running key digital services, particularly involving modern integrations protocols and ideally industry standard protocols.
- Highly competent in agile delivery methodologies, product teams' behaviours and wider delivery competencies including using waterfall and agile ways of working to enable the right balance of agility and predictability for your product and stakeholders.
- Able to explain to non-technical stakeholders how key technical decisions will impact the capability, delivery, performance, and longevity of your product set, and be able to make the right call.
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