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Service Desk Coordinator

2 months ago


High Wycombe, Buckinghamshire, United Kingdom Trinity Resource Solutions Full time
Service Desk Coordinator

We are seeking a highly organized and detail-oriented individual to join our team as a Service Desk Coordinator. As a key member of our support team, you will play a crucial role in ensuring customer satisfaction and delivering exceptional service.

Key Responsibilities:
  • Customer Support: Provide first-line support to customers, addressing their inquiries and resolving issues promptly.
  • Contract Management: Manage contracts, coordinate resources, and ensure accurate invoicing.
  • Database Management: Maintain and update our internal management database system to ensure efficient operations.
  • Liaison: Liaise with contract managers, suppliers, and customers to deliver exceptional service.
  • Team Collaboration: Contribute to a positive and collaborative team environment.

Our ideal candidate will have 1-2 years of experience in Administration/Customer Service and a strong understanding of contract management and database systems. If you are passionate about providing excellent customer service and have a keen eye for detail, we encourage you to apply.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional service, we would love to hear from you.