Property Maintenance Specialist

3 weeks ago

Newport Pagnell, Milton Keynes, United Kingdom County Rents Full time
About County Rents

We are a leading provider of Temporary Accommodation to various contracts with Local and National Government. With over 20 years of experience in social housing, we pride ourselves on being a family-owned business with a strong ethos of family values.

The Role of the Maintenance Officer

The Maintenance Officer is a crucial member of our team, responsible for ensuring the smooth operation of our properties. From addressing void properties to investigating faults and performing basic maintenance works, our Maintenance Officers provide essential support to our families.

Key Responsibilities
  • Identify and resolve maintenance issues and hazards in a timely and efficient manner.
  • Eliminate hazards and, where necessary, carry out minor repairs to maintain a safe and comfortable living environment.
  • Provide effective liaison between tenants and our Service Centre, ensuring clear communication and resolution of issues.
  • Upload reports and condition videos in a timely manner, maintaining accurate records of maintenance activities.
  • Assist the business and tenants with any ad hoc queries that arise, providing a proactive and responsive service.
  • Be available to assist with on-call duties as required by the business.
Requirements
  • A positive and flexible approach to all works, with a focus on delivering excellent customer service.
  • A quick and logical thinker, able to problem-solve and make sound decisions.
  • Excellent communication skills, with the ability to liaise effectively with tenants and colleagues.
  • A proactive approach to any scenario, with a focus on resolving issues efficiently and effectively.
  • Basic knowledge of electrical, plumbing, and trades working practices.
What We Offer

In return for your hard work and dedication, we offer a range of benefits, including full mileage costs as per HMRC rates, autonomy to manage your own diary, opportunities to obtain professional qualifications, and expenses cards for materials required. If you are a motivated and skilled individual looking for a challenging and rewarding role, we encourage you to apply.

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