Client Liaison Specialist for Global Corporate and Investment Bank
1 week ago
We are seeking a skilled professional to join our Global Corporate and Investment Bank (GCIB) team as a Vice President, GCIB KYC Outreach Specialist. In this role, you will be responsible for developing and maintaining relationships with clients across various business sectors and regions.
Key Responsibilities:- Client Outreach: Proactively engage with clients to request and collect Know Your Client (KYC) documentation in a timely manner.
- Client Communication: Serve as the primary point of contact for clients, Bankers, Operations, Risk, and other internal functions to ensure effective communication and issue resolution.
- Portfolio Management: Ensure that respective KYC client portfolios are covered across business and regions, adhering to internal governance routines and guidelines.
- Risk Management: Identify and monitor risks associated with non-compliance with KYC processes, including restrictions, closures, and associated business growth impacts.
- Process Improvement: Gather client feedback to enhance the Bank's processes and improve the client experience.
- Education: Bachelor's degree or equivalent work experience.
- Experience: Demonstrable experience in a client-facing role within the financial services or a related industry.
- Knowledge: Strong understanding of Anti-Money Laundering (AML) and Client Due Diligence (CDD) policies and standards.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
We offer a comprehensive benefits package, including private healthcare, a competitive pension plan, and access to an Employee Assistance Program for confidential support and help with everyday matters.
As a Bank of America employee, you will have the opportunity to develop new skills, work with new groups of people, and give back to your community through our volunteering program.
Our company values good conduct and sound judgment, and we are committed to managing conduct risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability.
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