Customer Engagement Manager

5 days ago


Lower Earley, Wokingham, United Kingdom Chase Full time
About the Role

We are seeking a talented marketeer to deliver the best possible impact on patients and business outcomes by taking ownership of a key segment of business accountability and owning the omnichannel customer journey.

The Customer Engagement Lead will be part of a team of 3, each focused on a specific 'go-to-market' strategy. This dual-purpose role will stretch from strategy through to execution, and drive marketing and omnichannel excellence across General Medicines.

The ideal candidate will have strong financial acumen and experience having strong business accountability, as well as a customer-focused approach.

Requirements:
  • Expertise in various digital and non-digital channels
  • Ability to vision, shape, develop, and execute an operational customer engagement plan
  • Strong financial acumen and experience having strong business accountability


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