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Fire Safety Support Coordinator

1 month ago

Aylesbury, Buckinghamshire, United Kingdom Get Staff Full time
Job Overview: We are seeking a highly skilled Fire Alarm Technical Support specialist to join our team at Get Staff. In this role, you will be responsible for providing technical support for fire alarm systems, assisting in preparing client quotations, and maintaining accurate records.

Responsibilities:
  • Assist in preparing client quotations for installations, maintenance, and repairs.
  • Maintain accurate records of quotations, contracts, and project documentation.
  • Provide technical support to clients over the phone or via email.
  • Support the team by gathering technical details from site reports.
  • Work closely with the sales and technical teams to align quotations and projects with client requirements and budgets.

Requirements: To be successful in this role, you will need technical knowledge and experience of fire alarm systems, as well as experience in handling client queries and providing high-quality customer service. Proficiency in Microsoft Office Suite and experience with CRM or project management software is also essential.