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Receptionist - Central London
2 months ago
We are seeking an experienced Receptionist to join our Front of House team at Franco's London, a family-owned restaurant located on Jermyn Street between Green Park and Piccadilly.
About the RoleThis is an exciting opportunity for a skilled Receptionist to work in a busy restaurant environment, providing exceptional customer service and supporting the Front of House team.
Key Responsibilities- Provide excellent customer service to guests, responding to queries and resolving issues in a professional and courteous manner.
- Manage the reception area, including handling phone calls, emails, and messages.
- Support the Front of House team with administrative tasks, such as maintaining records and preparing reports.
- Work collaboratively with the team to ensure a smooth and efficient service.
To be successful in this role, you will need:
- Previous experience as a Receptionist in a similar establishment, catering for 80 to 120 covers during each service.
- Hospitality experience necessary.
- Exceptional customer service skills, with the ability to remain calm under pressure.
- Excellent communication, organisational skills & telephone manner.
- Motivation, commitment, success orientated with a 'can do' attitude.
We offer a competitive salary, plus benefits, including:
- Approx. 14.90 per hour or 31,500 to 34,000 per year plus yearly bonus.
- Approx. 44 hours a week Monday to Saturday with 2 days off - flexible shifts.
- 28 days holidays (inc. bank holidays) + additional days given for years of service.
- Training & development opportunities including company funded courses.
- Career progression planning with platform 'Flow Hospitality'.
We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we are currently unable to provide sponsorship for this role.
