Financial Analyst in Farnborough

1 week ago


Farnborough, Hampshire, United Kingdom Bayerische Motoren Werke Aktiengesellschaft Full time

We are looking for a highly motivated Customer Insights Analyst to join our team at BMW Group in Farnborough. As part of our Process & Quality Implementation team, you will play a key role in driving business improvements and enhancing customer experiences.

Your primary responsibility will be to conduct root-cause analysis, utilising Customer Survey and Complaints data to identify areas for improvement. You will work collaboratively with cross-functional teams to develop Action Plans and implement changes that drive business growth and customer satisfaction.

To succeed in this role, you will need a Bachelor's degree in Business or relevant field, on-target graduation, and confident user skills in Microsoft Office suite, including Excel, Word, and PowerPoint.

  • A competitive annual salary of £23,700, 27 days holiday (pro rata) and an attractive pension scheme make this an excellent opportunity.
  • We offer a dynamic work environment that fosters innovation, collaboration, and employee engagement.


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