Dispute Resolution Officer

4 weeks ago


Lincoln, Lincolnshire, United Kingdom NHS Full time
Job Title: Dispute Resolution Officer

We are seeking a highly organized and detail-oriented Dispute Resolution Officer to join our team in the Ophthalmology Department.

Key Responsibilities:
  • Provide administrative support to the Failsafe Officer in the Ophthalmology Business Unit.
  • Ensure accurate and efficient completion of tasks.
  • Develop and maintain knowledge of Patient Administration Systems.
  • Validate 18 week RTT pathways and maintain accurate records.
  • Provide excellent customer service and communication skills.
Requirements:
  • GCSE English Language Grade C or equivalent.
  • Word processing skills to RSA III or equivalent knowledge acquired through relevant experience.
  • Medical secretary qualifications.
  • 4 GCSE Grade C or equivalent.
  • NVQ III or equivalent.
Desirable Skills:
  • Recent medical secretarial experience.
  • Working knowledge of Patient Administration Systems.
  • Practical experience and knowledge of validation of 18 week RTT pathways.
  • Knowledge of medical terminology.
Working Environment:

This role is based in the Ophthalmology Department and requires flexibility and adaptability to work in a team-based environment with demanding work pressures.

We welcome applications from individuals who are able to work effectively in a fast-paced environment and have a strong commitment to delivering high-quality patient care.



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