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Cybersecurity Product Specialist
2 months ago
We are seeking a highly skilled and motivated Cybersecurity Product Specialist to join our team at 83zero. As a key member of our technical support team, you will play a critical role in helping our customers deploy and utilize our Web-Application Security product in various environments.
Key Responsibilities- Collaborate with software developers to understand product features and provide insights into how they are used by our customers in the real world.
- Investigate bug reports, reproduce, diagnose, and fix issues that customers encounter.
- Liaise with technical product managers to prioritize software development work and champion the customer's perspective.
- Engage with customers through modern enterprise video communications to ensure they make the best use of our software.
- A degree in Computer Science, Science, or Mathematics.
- Excellent communication skills, with the ability to adapt communication style to a widely varied audience.
- Methodical problem-solving skills, with the ability to pursue open-ended investigations and carry out research to obtain relevant knowledge.
- A passion for technology and a fast learner, able to absorb information about a broad range of technical topics.
- An instinctively helpful person with a positive, can-do outlook and a willingness to go the extra mile to delight customers.
- Excellent salaries above the normal market level, determined based on individual skills and contribution.
- Share options.
- 8% employer pension contribution.
- Life assurance: 4x salary.
- Income protection: full pay for the first 6 months of incapacity followed by 75% of salary plus pension contribution.
- Private medical insurance (Bupa).
- 25 days holiday plus public holidays.
- Car Scheme/Bike Scheme.
- Continuous personal development.
- Gym access.
- Free lunch by our own lovely chefs, social events, and much more.
