Retail Delivery Manager

1 month ago


Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our Channel Development team, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new opportunities to test, trial, and roll out the latest technology in the lottery sector in new and existing retailers.

Key Responsibilities
  • Deliver multiple projects within retail to fulfill the ABP and business requirements while supporting the management of OPEX and Capex budgets.
  • Identify opportunities within the lottery and technology sectors to advance sales and good causes by attending external events and staying close to market trends and updates.
  • Work alongside Channel Managers, Senior National Account Managers, National Account Managers, and National Account Executives to deliver projects and initiatives within multiple retailers.
  • Develop and own projects from initialisation of ideas to the project management stage, assist the project manager through the Change Management Framework, and be the conduit into the rest of the business.
  • Strategic thinking for business unit and support channel strategy for activation of new technology and the transformation programme.
  • Build a strong network of external stakeholders within relevant retail channels at a technical and commercial level, working with the account manager to deliver projects.
  • Provide long-term insight based on technology, market, and retailer trends to inform TNL plans within designated customers.
  • Manage and work alongside 3rd parties, understanding their role within a project and extracting their expertise to use in BAU.
  • Understand and manage business cases, including costs and revenue, working with the project manager and PM.
  • Support technical business-wide projects such as game changes and enhancements.
  • Ensure Responsible Play is covered within all projects undertaken.
Requirements
  • Experience of managing 3rd party relationships and stakeholders.
  • Deep understanding of the retail sector (preferably with The National Lottery).
  • Management of projects through a business at all levels.
  • Experience of analysing financial and business performance, providing insight and recommendations to help form wider plans.
  • Excellent verbal and written communication skills, including report writing.
  • Strong awareness of reporting software with the ability to create reports.
  • Project management experience with large budgets.
  • Ability to work quickly and come back with solution-based recommendations to project or business-based issues.
  • Proficient in Microsoft Office and Google suite of products.
  • Full UK Driving Licence.
  • Knowledge of current and future technological developments for retail and their use.
  • Demonstrable knowledge of the retail marketplace (beyond The National Lottery).
What We Offer

This is a permanent role, predominantly home-based with an expectation that candidates will travel once per week to our Watford HQ. We expect there will also be some Nationwide travel and occasional overnight stays.

We offer a competitive salary and benefits package, as well as the opportunity to work with a dynamic and innovative company that is shaping the future of the lottery industry.



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