Retail Delivery Manager

4 weeks ago

Watford, Hertfordshire, United Kingdom Allwyn UK Full time
About the Role

We are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our organization, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new opportunities to test, trial, and roll out the latest technology in the lottery sector in new and existing retailers.

Key Responsibilities
  • Deliver multiple projects within retail to fulfill the ABP and business requirements while supporting the management of OPEX and Capex budgets.
  • Identify opportunities within the lottery and technology sectors to advance sales and good causes raised by attending external events and staying close to market trends and updates.
  • Work alongside Channel Managers, Senior National Account Managers, National Account Managers, and National Account Executives to deliver projects and initiatives within multiple retailers.
  • Be a subject matter expert in how Allwyn's gaming solution can be integrated into a retailer's EPOS system.
  • Work with key internal stakeholders to own and develop projects from initialisation of ideas to the project management stage, assist the project manager through the Change Management Framework, and be the conduit into the rest of the business.
  • Strategic thinking for business unit and support channel strategy, for activation of the new technology and the transformation programme.
  • Demonstrate and lead strong cross-functional working relationships internally.
  • Build a strong network of external stakeholders within relevant retail channels at a technical and commercial level, working with the account manager to deliver projects.
  • Provide long-term insight based on technology, market, and retailer trends, helping to inform TNL plans within designated customers.
  • Develop a thorough understanding of retailers and generate key insights to drive strategic thinking and day-to-day activities.
  • Manage and work alongside 3rd parties, understanding their role within a project and extracting their expertise to use in BAU.
  • Understand and manage business cases, including costs and revenue, working with the project manager and PM.
  • Work alongside the NAMs and within the retailers' organization to ensure plans are implemented across all the relevant departments.
  • Develop and implement a robust comms plan internally throughout different stages of the business.
  • Identify opportunities for new or existing product development and placement within assigned retailers.
  • Support technical business-wide projects such as game changes and enhancements.
  • Ensure Responsible Play is covered within all projects undertaken.
Key Measures of Success
  • Delivering Solutions: Problem Solving - Identifies and resolves complex operational, function-related problems.
  • Impact: Accountability - Is accountable for the performance and results of the channel with the Channel Manager.
  • Impact: Decision Making - Makes decisions, guided by functional goals, that impact operational or functional results.
  • Impact: Cross-Functional Working - Understands how to get things done for the business, accounts, and projects, managing key stakeholders internally and externally. Has the ability to challenge where necessary for the benefit of their business unit and wider teams, doing it in the right way to get the result that is required.
  • Influence and Negotiation: Anticipates and understands the business and account needs, feedback, and objections, and identifies and explains solutions. Uses a strong degree of judgment, discretion, and creativity, aligned to Channel Manager, to persuade the business and accounts to adopt a favorable view to deliver the best execution and TNL offering as possible.
  • Leadership: Projects - Executes projects from start to finish, taking all stakeholders on the journey. Showing leadership through collaboration and giving direction/fact-based opinion to the business.
  • Leadership: Financial Management - Directs the allocation of resources to meet financial performance requirements; delivers required return on investment through effective financial forecasting and management.
  • Leadership: Development - Clear development plan for self, assisted by Channel Manager to grow in the role.
Requirements
  • Proven track record of working cross-functionally to drive innovation and a culture of continuous improvement across the team, function, and organization.
  • Experience of managing 3rd party relationships and stakeholders.
  • Solution-based mindset.
  • Ability to understand technical processes at a level to communicate onwards into the business.
  • Deep understanding of the retail sector (preferably with The National Lottery).
  • Proven ability to manage relationships at Director level.
  • Experience of trialing new initiatives with customers utilizing current and future business technology and processes.
  • Understanding of business and retailer's needs, business strategy, and operations.
  • Management of projects through a business at all levels.
  • Experience of analyzing financial and business performance, providing insight, and recommendations to help form wider plans.
  • Excellent verbal and written communication skills, including report writing.
  • Knowledge of customer's competitors and Allwyn's competitors.
  • Confident in presenting in front of large audiences both internally and externally.
  • Strong awareness of reporting software with the ability to create reports.
  • Project management experience with large budgets.
  • Ability to work quickly and come back with solution-based recommendations to project or business-based issues.
  • Exceptional ability to work cross-functionally.
  • Proficient in Microsoft Office and Google suite of products.
  • Full UK Driving Licence.
What We Offer
  • 26 days paid leave (plus bank holidays).
  • Annual bonus scheme.
  • 2 x Life Days.
  • 4 x Salary of Life Insurance.
  • Pension: we'll match your contribution up to 8.5%.
  • Single Private Health Cover.
  • £500 Wellness Allowance.
  • Income Protection.
  • Enhanced parental leave (maternity and paternity).
  • Eye Care, Dental, and Cycle To Work schemes.

  • Retail Delivery Manager

    3 weeks ago

    Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our Channel Development team, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new...

  • Retail Delivery Manager

    3 weeks ago

    Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our Channel Development team, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new...

  • Retail Delivery Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our Channel Development team, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new...

  • Retail Delivery Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our Channel Development team, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new...

  • Retail Delivery Manager

    4 weeks ago

    Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our Channel Development team, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new...

  • Retail Delivery Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our Channel Development team, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new...

  • Retail Delivery Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our Channel Development team, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new...

  • Retail Manager

    3 weeks ago

    Watford, Hertfordshire, United Kingdom River Island, Retail Full time

    Job Title: Store LeaderJoin River Island, Retail as a Store Leader and take on a challenging role that requires strong leadership skills, business acumen, and a passion for delivering exceptional customer experiences.About the Role:We are seeking an experienced Store Leader to lead our team in Watford. As a Store Leader, you will be responsible for driving...

  • Retail Manager

    3 weeks ago

    Watford, Hertfordshire, United Kingdom River Island, Retail Full time

    Job Title: Store LeaderJoin River Island, Retail as a Store Leader and take on a challenging role that requires strong leadership skills, business acumen, and a passion for delivering exceptional customer experiences.About the Role:We are seeking an experienced Store Leader to lead our team in Watford. As a Store Leader, you will be responsible for driving...

  • Retail Delivery Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom Allwyn UK Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our organization, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new opportunities to test,...

  • Retail Delivery Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom Allwyn UK Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our organization, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new opportunities to test,...

  • Retail Store Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom Retail Human Resources plc Full time

    Job Title: Store ManagerWe are seeking a highly skilled and experienced Store Manager to join our team at Retail Human Resources plc. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring the store operates efficiently and effectively.Key Responsibilities:Drive sales growth through effective team management and...

  • Retail Store Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom Retail Human Resources plc Full time

    Job Title: Store ManagerWe are seeking a highly skilled and experienced Store Manager to join our team at Retail Human Resources plc. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring the store operates efficiently and effectively.Key Responsibilities:Drive sales growth through effective team management and...

  • Retail Store Manager

    2 weeks ago

    Watford, Hertfordshire, United Kingdom careers4a - Jobboard Full time

    Join Our Team as a Retail Team ManagerWe are seeking a highly motivated and experienced Retail Team Manager to join our team. As a Retail Team Manager, you will be responsible for leading a team of retail professionals in the delivery of high-profile projects for some of the UK's leading grocery supermarkets and DIY chains.Key Responsibilities:Lead a team of...

  • Retail Store Manager

    2 weeks ago

    Watford, Hertfordshire, United Kingdom careers4a - Jobboard Full time

    Join Our Team as a Retail Team ManagerWe are seeking a highly motivated and experienced Retail Team Manager to join our team. As a Retail Team Manager, you will be responsible for leading a team of retail professionals in the delivery of high-profile projects for some of the UK's leading grocery supermarkets and DIY chains.Key Responsibilities:Lead a team of...

  • Retail Team Manager

    2 weeks ago

    Watford, Hertfordshire, United Kingdom careers4a - Jobboard Full time

    Job Summary: We are seeking a highly motivated and experienced Retail Team Manager to join our team. As a Retail Team Manager, you will be responsible for leading a team of retail professionals in the delivery of high-profile projects for some of the UK's leading grocery supermarkets and DIY chains.Key Responsibilities:Lead a team of retail professionals in...

  • Retail Store Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom C2 Recruitment Ltd Full time

    Join Our Team as a Retail Store ManagerWe are seeking a highly motivated and experienced Retail Store Manager to join our team. As a Retail Store Manager, you will be responsible for leading a team of retail professionals in the delivery of exceptional customer service and sales results.Key Responsibilities:Lead and manage a team of retail professionals to...

  • Retail Store Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom C2 Recruitment Ltd Full time

    Join Our Team as a Retail Store ManagerWe are seeking a highly motivated and experienced Retail Store Manager to join our team. As a Retail Store Manager, you will be responsible for leading a team of retail professionals in the delivery of exceptional customer service and sales results.Key Responsibilities:Lead and manage a team of retail professionals to...

  • Retail Store Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom C2 Recruitment Ltd Full time

    Join Our Team as a Retail Store ManagerWe are seeking a highly motivated and experienced Retail Store Manager to join our team. As a Retail Store Manager, you will be responsible for leading a team of retail professionals in the delivery of exceptional customer service and sales performance.Key Responsibilities:Lead and manage a team of retail professionals...

  • Retail Store Manager

    1 month ago

    Watford, Hertfordshire, United Kingdom C2 Recruitment Ltd Full time

    Join Our Team as a Retail Store ManagerWe are seeking a highly motivated and experienced Retail Store Manager to join our team. As a Retail Store Manager, you will be responsible for leading a team of retail professionals in the delivery of exceptional customer service and sales performance.Key Responsibilities:Lead and manage a team of retail professionals...