Retail Delivery Manager

3 weeks ago

Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a highly skilled and experienced Retail Delivery Manager to join our team at Allwyn UK. As a key member of our Channel Development team, you will be responsible for leading retail projects that form part of our Annual Business Plan (ABP) and will require cross-functional working across multiple departments to seek new opportunities to test, trial, and roll out the latest technology in the lottery sector in new and existing retailers.

Key Responsibilities
  • Deliver multiple projects within retail to fulfill the ABP and business requirements while supporting the management of OPEX and Capex budgets.
  • Identify opportunities within the lottery and technology sectors to advance sales and good causes by attending external events and staying close to market trends and updates.
  • Work alongside Channel Managers, Senior National Account Managers, National Account Managers, and National Account Executives to deliver projects and initiatives within multiple retailers.
  • Develop and manage projects from initialisation to the project management stage, assist the project manager through the Change Management Framework, and be the conduit into the rest of the business.
  • Strategic thinking for business unit and support channel strategy for the activation of new technology and the transformation programme.
  • Build a strong network of external stakeholders within relevant retail channels at a technical and commercial level, working with the account manager to deliver projects.
  • Provide long-term insight based on technology, market, and retailer trends to inform TNL plans within designated customers.
  • Manage and work alongside 3rd parties, understanding their role within a project and extracting their expertise to use in BAU.
  • Understand and manage business cases, including costs and revenue, working with the project manager and PM.
  • Support technical business-wide projects such as game changes and enhancements.
  • Ensure Responsible Play is covered within all projects undertaken.
Requirements
  • Experience of managing 3rd party relationships and stakeholders.
  • Deep understanding of the retail sector (preferably with The National Lottery).
  • Management of projects through a business at all levels.
  • Experience of analysing financial and business performance, providing insight and recommendations to help form wider plans.
  • Excellent verbal and written communication skills, including report writing.
  • Strong awareness of reporting software with the ability to create reports.
  • Project management experience with large budgets.
  • Ability to work quickly and come back with solution-based recommendations to project or business-based issues.
  • Proficient in Microsoft Office and Google suite of products.
  • Full UK Driving Licence.
  • Knowledge of current and future technological developments for retail and their use.
  • Demonstrable knowledge of the retail marketplace (beyond The National Lottery).

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