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Pay and People Administration Coordinator

2 months ago


Chester, Cheshire, United Kingdom RSM Full time
About the Role

You will be a key member of the Pay and People Operations Team at RSM, supporting the Senior Analyst in delivering exceptional client experience across Pay and People services. This newly created role will focus on ensuring the consistent implementation of our premium product strategy.

Main Responsibilities:
  • People Manager Administration for RSM clients using RSM's proprietary People Software. The successful candidate will be fully trained to use and understand this platform, providing guidance to our clients and ensuring seamless administration in the system, linking to RSM's Pay Manager where payroll processing takes place.
  • Broad Range of Pay and People Administration, including P11D's, Pension Administration, and HR administration for the HR Consultants in relation to standard people-related documentation, such as salary review letters. This will involve processing multiple letters at once using People Manager.
  • Pay Gap Reporting for RSM Clients; both gender and ethnicity pay gap reporting in line with current legislation. The successful candidate will be fully trained in this area and prior knowledge of the Gender Pay Gap legislation is not essential.
About the Ideal Candidate

The ideal applicant will have strong administration and/or operations experience, ideally within a payroll and/or HR team, with a demonstrated passion for process review and improvement. You will have strong numerical abilities, coupled with proven knowledge of MS Office, in particular Excel. Experience of the P11D process and other cyclical HR and payroll tasks are advantageous. Similarly, an understanding of professional services or an outsourced provider high-volume environment is desirable, but not essential.

Essential Competencies:
  • Strong Microsoft Excel, Word, and PowerPoint skills (Excel to a high level).
  • Good numeracy.
  • Demonstrate confidence and professionalism while being approachable.
  • Resilience and strong attention to detail.
  • Excellent and positive interpersonal and communication skills, both written and verbal.
  • Ability to work independently (without face-to-face daily line management – we are a national service line and work hybrid/remotely very often).
  • Good organization and prioritization skills, ensuring project timelines and deadlines are met.
  • Flexibility, adaptability, and problem-solving abilities.
  • Discretion and ability to maintain confidentiality.
  • Ability to review and improve service and processes and look for enhancements in how we work to deliver increased efficiencies, automation, and digital transformation.
Desirable Experience:
  • HR and/or Payroll/HRIS experience.