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Compliance Officer

2 months ago

Hammersmith, United Kingdom Service Care Solutions Full time

Job Summary:

We are seeking a highly skilled Compliance Officer to join our team at Service Care Solutions. As a Compliance Officer, you will play a crucial role in supporting our client's Hard FM statutory compliance program for all Corporate Buildings.

Key Responsibilities:

  • Support the compliance team in ensuring all surveys and planned preventative maintenance (PPMs) are completed, and appropriate documentation is received, filed correctly, and reviewed.
  • Assist in maintaining the council's statutory responsibility by following both the council's and industry best practice standards.
  • Collaborate with the compliance team to identify and implement recommendations for remedial actions.
  • Develop and maintain effective working relationships with colleagues and stakeholders.
  • Communicate effectively with customers, both internally and externally, to capture, record, and distribute service calls onto the helpdesk database.

Requirements:

  • Punctuality, reliability, and ability to handle own workload.
  • Good team player with a good work ethic, flexible approach, and ability to work without direct supervision.
  • Excellent communication skills, enthusiastic, professional telephone manner, and strong verbal and written communication and interpersonal skills.
  • High attention to detail and ability to produce quality work and manage time effectively.
  • Ability to thrive in a busy and fast-paced environment.
  • Previous experience in a similar compliance role is desirable.
  • Evidence of working within and supporting a team to achieve excellent customer service.
  • Demonstrable IT literacy with Microsoft Office, particularly Excel & Outlook.
  • Demonstrable accurate data entry skills with excellent attention to detail to update a CAFM system with relevant notes, assign work orders directly to engineers and approved service contractors, and to follow up with such teams to ensure each work order is closed down in a timely manner.

What We Offer:

As a Compliance Officer at Service Care Solutions, you will have the opportunity to work in a dynamic and fast-paced environment, supporting our client's compliance program. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.