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Field Operations Coordinator

2 months ago

Shipley, Bradford, United Kingdom Switch2 Energy Limited Full time

Job Summary: We are seeking a highly organized and detail-oriented Field Operations Scheduler to join our team at Switch2 Energy Limited. As a key member of our operations team, you will play a crucial role in managing and scheduling appointments for our field engineers.

Key Responsibilities:

  • Manage and schedule appointments for field engineers to ensure accurate time sheet management and seamless communication between internal and external stakeholders.
  • Ensure that every job is tracked and delivered on schedule, contributing directly to our operational success.
  • Develop and maintain strong relationships with internal and external stakeholders to ensure effective communication and collaboration.
  • Provide exceptional customer service and support to clients and colleagues alike.
  • Stay up-to-date with industry developments and best practices to continuously improve our operations and services.

Requirements:

  • Excellent communication and organizational skills, with the ability to manage a high-volume workload.
  • Previous experience in a call centre or customer-centric role, with a strong focus on customer service.
  • Strong PC skills, including proficiency in Microsoft Office.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Knowledge of invoice processing and attention to detail.

About Us:

At Switch2 Energy Limited, we are dedicated to delivering effective and sustainable energy solutions. Our passionate team works tirelessly to empower clients and ensure that our services exceed expectations.