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Customer Service Representative

2 months ago

Norwich, Norfolk, United Kingdom Crew Clothing Full time
About Crew Clothing

We are a fashion brand that believes in collaboration, kindness and creativity. Our clothes are designed to celebrate life's best moments.


Job Overview

This is a part-time role with an estimated salary of £9.50-£10.50 per hour based on experience and location.


Job Description

The Sales Advisor will generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.


  • Achieve sales targets by demonstrating passion for the product and the brand
  • Provide accurate information about our product to the customer including features and benefits and stock availability
  • Promote our multi-channel shopping options to ensure maximum customer satisfaction
  • Provide an inviting and welcoming atmosphere for our customers
  • Process sales transactions with care and in line with company guidelines
  • Demonstrate flexibility in order to meet the needs of the store

Key Skills and Qualifications

This role requires:

  • Candidate should be customer service focused
  • Good communication skills
  • Experience in retail industry

Benefits
  • Uniform Contribution: We contribute towards your uniform costs so you can look professional without extra expense.
  • Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for years to come.
  • Rewarding Referral Program: Bring friends on board and be rewarded - our referral program recognises the power of your recommendations.
  • Comprehensive Professional Development: Elevate your career and reach your full potential.
  • Empowering Work Environment: Thrive in our supportive culture that celebrates achievements and fosters personal growth.