Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
About the Role:
We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing stock efficiently, and maintaining a clean and organized store environment.
Responsibilities:
- Process stock quickly and accurately, including scanning, unpacking, and putting away stock
- Ensure all stock is presented in a visually appealing manner and is easily accessible to customers
- Keep operational areas of the store clean, tidy, and organized
- Offer fast and friendly service to customers from the sales floor or back areas of the store
- Work collaboratively with the store team to achieve sales targets and maintain high levels of customer satisfaction
Requirements:
- A great communicator with excellent interpersonal skills
- Accurate, thorough, and well-organized, with excellent attention to detail
- Pride in your work and approach tasks with energy, pace, and enthusiasm
- Flexible and supportive, with a willingness to go the extra mile for the team and customers
- Ability to work independently and as part of a team
What's Next:
As part of your application, you will be required to complete an online assessment. Our in-store recruitment team will then review the successfully completed applications and contact those who match the job criteria closest to arrange an initial interview.
Salary: £18,000 - £20,000 per annum, depending on experience
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