Customer Experience Representative

1 week ago


Norwich, Norfolk, United Kingdom Popworld - Stonegate Group Full time
Job Description

We are seeking a highly motivated and enthusiastic Customer Experience Representative to join our team at Popworld - Stonegate Group.

About the Role

The successful candidate will be responsible for delivering exceptional customer experiences, ensuring that every guest feels welcome and valued. This includes greeting guests, taking orders, serving food and drinks, and maintaining a clean and safe environment.

Key Responsibilities:
  • Welcome and engage with every guest, providing a personalized experience
  • Promote our high-quality food and drink menu, making recommendations to elevate guest experiences
  • Maintain a clean and safe environment, adhering to health and safety standards
Requirements

To be considered for this role, you must be 18 or over, as the position involves the sale of alcohol.

Benefits

As a Customer Experience Representative at Popworld, you can expect:

  • Reward Card via the MiXR App – enjoy 25% off food and drink for you and your friends across our Managed Estate
  • Stonegate Xtra Rewards – online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Discounted Dental Insurance


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