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Retail Security Specialist

2 months ago

Leeds, Leeds, United Kingdom Flannels Full time
{"title": "Retail Door Supervisor", "description": "Job Overview

We are seeking a highly skilled and motivated Retail Door Supervisor to join our team at Flannels. As a key member of our store team, you will be responsible for ensuring the safety and security of our customers and staff, while also providing exceptional customer service.

As a Retail Door Supervisor, you will be the first point of contact for customers and visitors, and will be responsible for creating a welcoming and secure shopping environment. You will work closely with the store management team to identify and mitigate potential risks, and will be responsible for completing safety and security checks, reporting incidents, and acting as a deterrent on the shop floor.

You will also be responsible for ensuring that Company policies and standards are adhered to at all times, and will work closely with the store team to promote a culture of safety and security.

Key Responsibilities
  • Provide exceptional customer service and create a welcoming shopping environment
  • Identify and mitigate potential risks to the store and its customers
  • Complete safety and security checks and report incidents
  • Act as a deterrent on the shop floor and promote a culture of safety and security
  • Ensure that Company policies and standards are adhered to at all times
Requirements
  • Previous experience working in a retail environment is essential
  • Committed to working as part of the store team
  • Self-motivated and always ready to use your initiative
  • A confident communicator who can build great relationships with store teams, visitors and customers
  • Observant and able to detect risk
  • Proven ability to confidently de-escalate challenging situations
What We Offer
  • Monthly, Quarterly and Bi-annual Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service Awards
  • 50% In-store Uniform Discount
  • Discounted Gym Membership
  • Ride to Work Scheme
  • Group-wide 20% Discount across all Frasers Group brands

This is a full-time permanent role, 45 hours per week, working 5 days over 7, including a mixture of days, nights and weekend work. Please apply to this role with a cover letter clearly outlining your experience in a retail environment.", "lang_code": "en"}