Council Tax Revenue Officer

4 weeks ago


Basildon, Essex, United Kingdom Adecco Full time

Role Overview

Adecco is seeking a skilled Council Tax Revenue Officer to join their team. As a key member of the organization, you will be responsible for investigating and resolving complex council tax cases, ensuring accurate billing and collection.

Key Responsibilities

  • Investigate and resolve complex council tax cases, ensuring accurate billing and collection
  • Monitor payment arrangements and take appropriate action to recover overdue amounts
  • Communicate with customers in a timely and professional manner, providing guidance and answering inquiries
  • Collaborate with other teams to share information and improve processes
  • Identify and report potential fraud cases
  • Assist with the implementation of new systems and procedures as required
  • Stay up to date with legislation and attend training sessions as necessary

Requirements

  • Experience working in a similar role, preferably in a local government setting
  • Strong analytical and problem-solving skills
  • Excellent attention to detail
  • Effective communication and customer service skills
  • Ability to work independently and as part of a team
  • Proficiency in using computer systems and software
  • Knowledge of relevant legislation and procedures

About the Company

Adecco is a dynamic and forward-thinking organization that is committed to providing excellent service and ensuring that everyone pays their fair share of council tax.


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