Council Tax Revenue Officer
4 weeks ago
Role Overview
Adecco is seeking a skilled Council Tax Revenue Officer to join their team. As a key member of the organization, you will be responsible for investigating and resolving complex council tax cases, ensuring accurate billing and collection.
Key Responsibilities
- Investigate and resolve complex council tax cases, ensuring accurate billing and collection
- Monitor payment arrangements and take appropriate action to recover overdue amounts
- Communicate with customers in a timely and professional manner, providing guidance and answering inquiries
- Collaborate with other teams to share information and improve processes
- Identify and report potential fraud cases
- Assist with the implementation of new systems and procedures as required
- Stay up to date with legislation and attend training sessions as necessary
Requirements
- Experience working in a similar role, preferably in a local government setting
- Strong analytical and problem-solving skills
- Excellent attention to detail
- Effective communication and customer service skills
- Ability to work independently and as part of a team
- Proficiency in using computer systems and software
- Knowledge of relevant legislation and procedures
About the Company
Adecco is a dynamic and forward-thinking organization that is committed to providing excellent service and ensuring that everyone pays their fair share of council tax.
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