Graduate Specialist Expert
3 weeks ago
We are seeking a skilled Graduate Specialist to join our team at the U.S. Department of the Treasury. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff.
About the Role
The successful candidate will have a strong background in computer systems, with experience in troubleshooting and resolving issues related to IDRS, RGS, Web-based programs, and Info Connect programs. You will also be required to work effectively with our IT team to resolve complex technical problems.
Responsibilities
Your duties will include:
- Providing technical support and assistance to staff members;
- Troubleshooting and resolving issues related to computer, printer, and scanner problems;
- Working with our IT team to resolve complex technical issues;
- Using the IRS IT website to access information and resources.
Requirements
To be considered for this role, you must have a Master's or equivalent graduate degree within the preceding 52 weeks. Additionally, you must have completed at least 90 days of federal civilian service since your latest non-temporary appointment from a competitive referral certificate.
What We Offer
As a valued member of our team, you will receive a competitive salary range of $62,955 - $129,449 per year, based on your qualifications and experience. You will also be eligible for a range of benefits, including health insurance, retirement savings plans, and paid time off.
Join Our Team
If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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