Enterprise Software Specialist

14 hours ago


Andover, Hampshire, United Kingdom Proactive Appointments Limited Full time
Enterprise Software Specialist Wanted

We are looking for an experienced Enterprise Software Specialist to join our team. In this role, you will provide expert-level support for AX and D365 F&O ERP systems, working closely with business stakeholders and IT teams.

Your responsibilities will include:

  • Delivering second- and third-line support for AX and D365 F&O ERP systems.
  • Troubleshooting and resolving incidents in collaboration with third-party providers.
  • Logging support calls and maintaining comprehensive documentation of resolutions.
  • Working with business analysts to translate business requirements into actionable functional specifications.
  • Supporting testing, acceptance, and the lifecycle management of ERP solutions.
  • Participating in an on-call rota for out-of-hours support.

About the Role:
This is a fantastic opportunity to develop your ERP expertise within a supportive and collaborative team environment. With exposure to international projects and the chance to work onsite in Hampshire three days a week, this role provides a unique blend of challenges and rewards.

The successful candidate will have at least 3 years of experience in providing second- and third-line support for AX and D365 F&O ERP systems. A strong understanding of finance and accounting processes is essential, as well as knowledge of system administration and electronic reporting.

Salary: £70,000 per annum + Benefits
Location: Hampshire (on-site, 3 days/week)
Contract: Fixed-term until December 2025
Benefits: Annual leave, Group Life Assurance, Health Cash Plan, Employee Assistance Programme, Group Personal Pension Plan, 50% employee discount on products



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