FM Workspace Management Delivery Lead
4 weeks ago
The Opportunity
We are seeking a skilled FM Workspace Management Delivery Lead to oversee the delivery, implementation, and management of workspace planning across our office and internal building areas on site at Sizewell C. This role will play a crucial part in maintaining a database of space usage, occupiers, furniture, fittings, and equipment to ensure efficient and effective use of workspaces in line with the Sizewell construction project.
As the FM Workspace Management Delivery Lead, you will ensure that all workspace services are delivered to the highest standards of safety, quality, time, and cost efficiency, meeting the demands of the SZC construction project for accommodation and work areas. This role requires an experienced leader who can provide expert input and guidance on workplace planning, strategy, procurement, implementation, and contract management.
The Role
You will manage day-to-day the provision of a workspace management service for Sizewell C office buildings and facilities for existing and future building areas, including:
- Direct responsibility for a specific service contract deliverable to support the role with CAD and moves management.
- Accountability for ensuring all statutory, regulatory, and site controls are complied with.
- Forming effective relationships with their service contract partner and lead manager for the service, clarity, respect, positivity, humility, and integrity.
- Ensuring the CAD and database software packages are suitable for use by the team to maintain Master drawings and data files.
- Ensuring the contract partners' team are fully competent to perform their assigned roles – and that any shortfalls are reported to the Service Manager without delay.
- Developing and implementing plans to ensure service delivery meets or exceeds the expectations and project work schedule – including collection of forecasting information on workforce requirements.
- Ensuring early intervention to avoid any escalation of issues affecting service delivery by working in the spirit of a 'one team approach.'
- Defining the work scope to be delivered within the contract or package of work and the interfaces with all other elements of the project.
- Anticipating and resolving any issues arising with the FM contractor for the package of works and services, identifying risks, and facilitating their resolution or escalating to Service Manager.
- Supporting the preparation of monthly reports on workspace management, including safety performance, performance against SLAs, performance against KPIs, financial reporting, project forecasting, and forward planning.
- Addressing office building technical and service delivery concerns and developing solutions for approval.
- Coordinating the delivery of workspace services and playing a key role in managing the process, including safety, quality, risk, and environmental management.
The Skills
To be successful in this role, you will need:
- Degree standard education in a related subject or equivalent experience.
- CAD training and qualification.
- Experience of working with and developing budgets.
- Management or leadership experience in a service lead environment.
- Willingness to learn from both successes and failures.
- Proven experience within a workspace management service.
- Excellent communication skills and the ability to strike up effective working relationships.
- Willingness to work with our local supply chain partners in a cooperative way.
Desirable
Recognised and certificated 'Behavioural Safety Programme' and recent IOSH accreditation or equivalent.
Competitive Salary and Benefits
We are dedicated to offering flexible benefits that support our people across all aspects of their lives. In addition to a competitive salary, we offer a market-leading company pension scheme, paid holidays, and a range of flexible benefits, including a company incentive bonus plan, health cover, cycle to work scheme, discounts, and employee pricing. Relocation packages can be considered.
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