Foreign Currency Specialist

3 weeks ago


Glasgow, Glasgow City, United Kingdom Travelex Full time

About the Role:

We are seeking an experienced Foreign Currency Specialist to join our team at Travelex. As a key member of our team, you will be responsible for providing excellent customer service and ensuring that our customers have a positive experience when exchanging their currency.

Key Responsibilities:

  • Nurturing relationships with customers to understand their travel and currency requirements
  • Providing expert advice on Travelex products and services
  • Processing foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals both procedurally, operationally, and customer-focused
  • Utilizing attention to detail to process daily online FX requests and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

About You:

We are looking for someone who is numerically proficient, IT-savvy, and has excellent communication skills. You should also have a desire to succeed and enjoy working in a fast-paced environment.

What We Offer:

  • A competitive salary of £12.50 per hour + monthly bonus
  • A wide range of insurances, including private medical, dental, and critical illness
  • Employee wellness programs offering guidance and tips on physical, mental, and financial wellbeing
  • A flexible work schedule with opportunities for overtime
  • 25 days holiday (pro-rata), plus bank holidays
  • The option to gain more days off as you become part of the Travelex team


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