Foreign Currency Specialist
3 weeks ago
About the Role:
We are seeking an experienced Foreign Currency Specialist to join our team at Travelex. As a key member of our team, you will be responsible for providing excellent customer service and ensuring that our customers have a positive experience when exchanging their currency.
Key Responsibilities:
- Nurturing relationships with customers to understand their travel and currency requirements
- Providing expert advice on Travelex products and services
- Processing foreign exchange transactions accurately and efficiently
- Delivering on key performance goals both procedurally, operationally, and customer-focused
- Utilizing attention to detail to process daily online FX requests and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
About You:
We are looking for someone who is numerically proficient, IT-savvy, and has excellent communication skills. You should also have a desire to succeed and enjoy working in a fast-paced environment.
What We Offer:
- A competitive salary of £12.50 per hour + monthly bonus
- A wide range of insurances, including private medical, dental, and critical illness
- Employee wellness programs offering guidance and tips on physical, mental, and financial wellbeing
- A flexible work schedule with opportunities for overtime
- 25 days holiday (pro-rata), plus bank holidays
- The option to gain more days off as you become part of the Travelex team
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