Technical Support Engineer

1 week ago


Reading, Reading, United Kingdom Evertz Microsystems Limited Full time

Evertz Microsystems Limited is a world-leading company in the design of innovative and pioneering broadcast video & audio equipment.

About the Role:

This position involves providing first-class technical onsite support and service to customers, accepting responsibility for resolving all issues in a timely and professional manner. Additionally, you will be required to provide operational and service training, assist with customer acceptance testing, and offer direct phone and email-support for our customer base.

Key Responsibilities:
  • Provide expert technical support and commissioning services for our broadcast clients in the UK and Europe.
  • Develop and deliver operational and service training programs.
  • Participate in customer acceptance testing and ensure seamless integration of our equipment.
  • Offer comprehensive phone and email-support for our customers.
Requirements:
  • Broad digital video and audio experience, with a strong understanding of video and audio infrastructures from a technical perspective.
  • Excellent computer and networking knowledge, including the ability to set up and troubleshoot PC and Linux-based systems, network infrastructure, and Video/Audio over IP technologies.
  • Fluency in English.
What We Offer:
  • A competitive salary range of £45,000 - £60,000 per annum.
  • The opportunity to work with a world-leading company in the broadcast industry.
  • A dynamic and challenging work environment.


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