Technical Service Engineer

2 weeks ago


Reading, Reading, United Kingdom Microsoft Full time
About the Role

This Technical Support Engineer position offers a unique opportunity to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.

Key Responsibilities
  • Investigate and resolve complex customer technical issues, ensuring timely resolution and high-quality support.
  • Collaborate with cross-functional teams to drive business outcomes and improve processes.
  • Develop and maintain technical expertise in areas such as container technology, Kubernetes, and Linux administration.
Requirements

To succeed in this role, you will need multiple years of technical support, technical consulting experience, or information technology experience; knowledge of container technology and fluency in Kubernetes; experience with Core Linux administration (boot process, file systems, network device and protocol configuration); and understanding of the Networking OSI model and related concepts.

Prior experience with Microsoft products and services, particularly Azure and Dynamics, is a plus. Fluency in English is also required.



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