Service Advisor
4 weeks ago
We are seeking a highly skilled Service Advisor to join our team at a Prestige Brand Independent Automotive Specialist in the Bishop's Stortford area. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when visiting our service department.
Key Responsibilities:
- Professionally communicate with customers about service and repair work required on their vehicle.
- Produce Job Cards on in-house computer systems.
- Update Customers and Vehicle Records.
- Prepare and complete Invoices.
- Advise Customer on estimated costs of repairs and timescales of work due to be completed.
Requirements:
- A working experience within a Service Advisor role.
- The ability to upsell on service work and service plans.
- Customer Focused and an excellent communicator.
- Familiarity with using Motor Dealership Database Software.
What We Offer:
- Competitive Basic Salary up to £30,000 p.a. (dependent on experience).
- Weekday Hours: 40 hours per week worked 8.30am to 5.30pm.
- 1 in 5 Saturday rota worked 8.30am to 12.30pm, working from home.
- 22 days holiday + bank holidays or match your current holiday allowance (up to a maximum of 25 days, providing proof provided).
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