Service Advisor

4 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Perfect Placement Full time
Job Summary:

We are seeking a highly skilled Service Advisor to join our team at a Prestige Brand Independent Automotive Specialist in the Bishop's Stortford area. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when visiting our service department.

Key Responsibilities:
  • Professionally communicate with customers about service and repair work required on their vehicle.
  • Produce Job Cards on in-house computer systems.
  • Update Customers and Vehicle Records.
  • Prepare and complete Invoices.
  • Advise Customer on estimated costs of repairs and timescales of work due to be completed.

Requirements:
  • A working experience within a Service Advisor role.
  • The ability to upsell on service work and service plans.
  • Customer Focused and an excellent communicator.
  • Familiarity with using Motor Dealership Database Software.

What We Offer:
  • Competitive Basic Salary up to £30,000 p.a. (dependent on experience).
  • Weekday Hours: 40 hours per week worked 8.30am to 5.30pm.
  • 1 in 5 Saturday rota worked 8.30am to 12.30pm, working from home.
  • 22 days holiday + bank holidays or match your current holiday allowance (up to a maximum of 25 days, providing proof provided).

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