Application Engineer
2 days ago
About Us: Novuna Consumer Finance is committed to building a better tomorrow by providing consumers and businesses with the capital they need to realise their ambitions. With a focus on sustainability and phenomenal customer experiences, we're looking for talented individuals to join our team.
Salary: The salary for this role is approximately £60,000 per annum, dependent on experience. In addition, you'll receive a market-benchmarked bonus scheme and excellent benefits package.
Job Role: As an Application Support Engineer, you'll be responsible for monitoring, troubleshooting, and diagnosing live incidents. You'll work closely with our development squads to ensure seamless collaboration between development and operations.
Main Responsibilities:
- Providing 2nd/3rd line support and monitoring application health
- Troubleshooting and resolving live incidents
- Collaborating with development squads to bridge the gap between development and operations
Essential Skills:
- Good knowledge of business processes within the Vehicle Solutions division
- Strong support knowledge of middleware applications Power Platforms and Workato
- Experience with monitoring tools (e.g. Splunk, AWS Canaries)
- Excellent communication and collaboration skills
- Strong stakeholder and vendor management skills
- Able to prioritise work effectively to meet demand
Benefits:
- Flexible hybrid working arrangements
- Generous holiday entitlement and the option to buy/sell additional days
- Comprehensive wellbeing package, including BUPA and digital GP service
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