Sales Associate
4 weeks ago
About the Role:
The Sales Assistant will be responsible for delivering exceptional customer service and driving sales through the provision of an individual bespoke service.
The ideal candidate will have a passion for working with customers to enhance their shopping experience and a desire to deliver sales against targets set.
Key Responsibilities:
- To greet and engage with customers on arrival and answer any first queries.
- Able to assist customers where security tags have been left on at the barriers.
- Able to recognise and support on nearby tills if necessary.
- Deliver a world class customer experience that is unrivalled in the marketplace.
- Display excellent attention to detail when helping to style customers by actively listening to their needs.
- Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty.
- Resolve queries effectively face-to-face or on the telephone.
- Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability.
- Maintain high standards of personal presentation.
- Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
- Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales.
- Takes an active role in loss prevention within the store.
- Adheres to all health and safety policies at all times.
Requirements:
- Relevant customer facing experience which reflects the role.
- Can demonstrate a passion for working with customers to enhance their shopping experience.
- A desire and ability to deliver sales against targets set.
- Ability to communicate confidently with colleagues and customers.
- Be a team player.
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