Customer Team Leader

1 week ago

Horsham, West Sussex, United Kingdom Disclaimer: ANY-Web Ltd. Full time
Customer Team Leader Job Description

We are seeking a Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you will be responsible for leading the store team, coaching and supervising Customer Team Members, and delivering great customer service.

Key Responsibilities:
  • Lead the store team and ensure a positive and inclusive work environment.
  • Coach and supervise Customer Team Members to ensure they have the skills and knowledge to provide excellent customer service.
  • Deliver great customer service and ensure that customers have a positive experience in the store.
  • Manage the store's operations, including re-stocking shelves, cleaning, and maintaining a safe and secure environment.
  • Support the Store Manager in managing the store's finances, inventory, and personnel.
Requirements:
  • Excellent communication and leadership skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong organizational and problem-solving skills.
  • Ability to work a range of different shifts, including evenings and weekends.

We offer a competitive salary, full paid training, and opportunities for career progression. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply.

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