Healthcare Administrative Support Specialist

6 days ago


Manchester, United Kingdom Nuffield Health Full time

Delivering exceptional patient care and administrative support in our dynamic Manchester Institute of Health and Performance.

Salary: £23,419.50 per annum

Working Hours: 37.5 hours per week

We're looking for a skilled and enthusiastic Patient Services Administrator to join our team. As a vital member of our customer-facing environment, you'll provide essential administrative support, ensuring seamless interactions with consultants, patients, and colleagues.

About the Role:

  • Assist in various administrative areas, including customer-facing settings.
  • Maintain high standards and meet required timescales while adhering to GDPR policies and CQC requirements.
  • Demonstrate flexibility and effective time management to prioritize tasks efficiently.
  • Respond to inquiries and escalate concerns as necessary, providing excellent customer service.
  • Prepare invoices and contact patients regarding payments before procedures.
  • Ensure accurate data entry, modification, maintenance, and presentation using electronic or manual systems.
  • Manage and maintain accurate records and databases.

About You:

  • A confident communicator with excellent customer focus and ability to interpret data effectively.
  • Educated to GCSE level in English and Maths, with NVQ Level 2 in Business and Administration or equivalent.
  • Strong IT and keyboard skills, with experience in an administrative or customer-facing environment advantageous.
  • Ability to self-motivate and work independently, with a proven track record of delivering exceptional service.

Join Nuffield Health and contribute to building a healthier nation.



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