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German Speaking Customer Service Expert

2 months ago

Manchester, New Hampshire, United Kingdom Euro London Appointments Full time

Job Title: German Speaking Senior Customer Service Representative

Location: Hybrid Role

Contract Type: Permanent


We are seeking a highly skilled German Customer Service Advisor to join our team at Euro London Appointments. This is a fantastic opportunity for a switched-on individual to work with a well-established company in the customer service industry.


Key Responsibilities:


  • Provide exceptional customer service to guests in a professional and courteous manner
  • Manage and coordinate various administrative tasks, including booking taxis, organizing catering, and arranging meeting rooms
  • Transfer calls to relevant departments as needed


Requirements:


  • Native level fluency in German is essential
  • Previous customer service experience is required
  • Experience in the luxury goods or hospitality industry is preferred
  • Strong multitasking skills and ability to work in a fast-paced environment
  • Additional language skills, such as French, Italian, or Spanish, are a plus


Benefits:


  • Discretionary annual bonus
  • Team building and company events
  • Excellent pension contribution
  • Holidays starting at 25 days + bank holidays
  • Private dental and healthcare
  • Regular health checks


If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.