Technology Support Specialist

1 month ago


London, Greater London, United Kingdom THE CHARALLE GROUP Full time

Technology Support Specialist

We are seeking an experienced Technology Support Specialist to join our team at THE CHARALLE GROUP. As a key member of our IT department, you will be responsible for providing exceptional support to our users, ensuring they have the tools and resources they need to succeed.

Key Responsibilities:

  • Respond to international and UK service calls from users, providing guidance and resolving issues related to applications and technology.
  • Manage and resolve technical issues, including hardware and software problems, network connectivity, and other IT-related concerns.
  • Collaborate with internal stakeholders to identify and implement solutions to improve the overall IT experience.
  • Develop and maintain a thorough knowledge of Microsoft Office Suite and other relevant technologies to provide expert support.

Requirements:

  • Minimum 2 years of experience in a similar support role, preferably in a City law firm.
  • Excellent customer service skills and a strong ability to communicate technical information to non-technical users.
  • Thorough knowledge of Microsoft Office Suite and other relevant technologies.

About THE CHARALLE GROUP:

THE CHARALLE GROUP is a leading international law firm with a strong commitment to innovation and excellence. We are seeking a talented and experienced Technology Support Specialist to join our team and contribute to our continued success.



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