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Luxury Service Professional

2 months ago

Leeds, Leeds, United Kingdom Anchor Hanover Full time

At Anchor Hanover, we're committed to providing exceptional care and housing for older people. Our luxurious new care home in Leeds is opening soon, offering 65 residents a comfortable and supportive living environment.

About the Role

We're seeking a Luxury Service Professional to join our team at The Manor House Roundhay. As a key member of our front-of-house team, you'll provide an outstanding dining experience for customers and their guests in our restaurant and Café Bar.

Responsibilities
  • Present tables with linens, silverware, and glassware, ensuring they're clean and prepared for each service.
  • Provide exceptional customer service, meeting and greeting customers, seating them, and taking food and beverage orders.
  • Presentation of menu choices, including daily specials, and serving food and beverages to customers.
  • Maintain a clean and hygienic environment, reporting any concerns to your line manager.
Requirements
  • Excellent communication skills, enabling effective interaction with colleagues, customers, and residents.
  • Ideal level 2 Food Hygiene certificate or equivalent; willingness to work towards this is also acceptable.
  • A positive, professional approach and understanding of person-centred care for older people.
  • Experience working in the service or care sector, providing face-to-face Customer Service is desirable.
  • Flexibility to work shift patterns, including alternate weekends.
What We Offer
  • Competitive salary: £21,000 - £24,000 per annum, depending on experience.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive work environment.
  • Flexible benefits package, including pension plan, discounts on shopping, holidays, phones, technology, and more.
About Us

Anchor Hanover is England's largest not-for-profit provider of care and housing for older people. We strive to transform housing and care, creating homes where people love living in later life.

We're proud to be an equal opportunities employer, celebrating diversity and promoting inclusion. Our values include 'respect', so we expect all colleagues, residents, and third parties to treat each other with dignity and respect.