Lettings Branch Manager
3 days ago
About the Role
We are seeking a highly skilled and experienced Lettings Branch Manager to join our team at Spicerhaart. As a key member of our property services group, you will be responsible for leading a team of lettings professionals in delivering exceptional service to our clients.
Key Responsibilities
- Lead daily meetings with the lettings team to discuss sales and marketing strategies
- Coach and develop the team to achieve key performance indicators (KPIs)
- Monitor and assess individual team member performance, including conducting regular one-to-one meetings
- Encourage team development and progression, and identify opportunities for growth and improvement
- Focus on generating new and repeat business, and developing strong relationships with landlords and tenants
- Liaise with tenants to arrange property viewings and negotiate offers
- Ensure the business is risk-averse and compliant with all regulatory requirements
Requirements
- Full UK driving licence for a manual vehicle
- Minimum of 2 years' experience in residential lettings at a senior negotiator position or higher
- Ability to work well with others to create a positive team environment
- Strong communication and interpersonal skills
- Ability to create and implement business plans relevant to the branch
- Strong understanding of current legislation related to residential lettings
- Ability to manage time-sensitive and high-volume workloads
- Reputation for delivering outstanding customer service
- Ability to work independently and as part of a team
What We Offer
- Competitive salary and bonus structure
- Opportunities for career progression and professional development
- Elite bonus scheme and uncapped commission
- BMW company car or monthly car allowance
- Enrolment onto a fully-funded training course
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