Intermediary Telephony Team Lead
2 weeks ago
About the Role:
We are seeking an experienced Intermediary Telephony Team Manager to join our team at Together. As a key member of our Intermediary Relations Channel, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our intermediary partners.
Key Responsibilities:
- Lead a team of customer service representatives to ensure that all team KPIs and SLA standards are achieved.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Conduct regular coaching and training sessions to enhance the skills and knowledge of team members.
- Monitor and analyze customer feedback to identify areas for improvement.
- Collaborate with other teams to ensure seamless communication and service delivery.
Requirements:
- Proven experience in people management and customer service.
- Strong communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Coaching and training skills.
- Knowledge of compliance and regulatory regimes.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
About Together:
We are a leading property finance expert with a passion for delivering exceptional service to our customers. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses.
Why Join Us:
At Together, we value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all. We offer a range of benefits and perks to support your well-being and career development.
-
Intermediary Telephony Team Lead
4 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Team ManagerAbout the Role:We are seeking an experienced Intermediary Telephony Team Manager to join our team at Together. As a key member of our Intermediary Relations Channel, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our intermediary partners.Key...
-
Intermediary Telephony Team Lead
4 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Team ManagerAbout the Role:We are seeking an experienced Intermediary Telephony Team Manager to join our team at Together. As a key member of our Intermediary Relations Channel, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our intermediary partners.Key...
-
Intermediary Telephony Team Lead
4 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Team ManagerAbout the Role:We are seeking an experienced Intermediary Telephony Team Manager to join our team at Together. As a key member of our Intermediary Relations Channel, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our intermediary partners.Key...
-
Intermediary Telephony Team Lead
4 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Team ManagerAbout the Role:We are seeking an experienced Intermediary Telephony Team Manager to join our team at Together. As a key member of our Intermediary Relations Channel, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our intermediary partners.Key...
-
Intermediary Telephony Team Lead
1 month ago
Cheadle, Staffordshire, United Kingdom Together Full timeAbout the RoleWe are seeking an experienced Intermediary Telephony Team Manager to join our team at Together. As a key member of our Intermediary Relations Channel, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our broker partners.Key ResponsibilitiesLead a team of customer service...
-
Intermediary Telephony Team Lead
1 month ago
Cheadle, Staffordshire, United Kingdom Together Full timeAbout the RoleWe are seeking an experienced Intermediary Telephony Team Manager to join our team at Together. As a key member of our Intermediary Relations Channel, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our broker partners.Key ResponsibilitiesLead a team of customer service...
-
Intermediary Telephony Team Lead
1 month ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob SummaryWe are seeking a highly skilled and experienced Telephony Team Manager to join our team at Together. As a Telephony Team Manager, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our intermediary partners.Key ResponsibilitiesLead a team of customer service representatives to ensure...
-
Intermediary Telephony Team Lead
1 month ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob SummaryWe are seeking a highly skilled and experienced Telephony Team Manager to join our team at Together. As a Telephony Team Manager, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our intermediary partners.Key ResponsibilitiesLead a team of customer service representatives to ensure...
-
Intermediary Telephony Sales Manager
2 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Sales ManagerWe are seeking a highly skilled and experienced Intermediary Telephony Sales Manager to join our team at Together. As a key member of our sales team, you will be responsible for driving sales growth and exceeding targets through effective relationship-building and sales strategies.Key Responsibilities:Develop...
-
Intermediary Telephony Sales Manager
2 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Sales ManagerWe are seeking a highly skilled and experienced Intermediary Telephony Sales Manager to join our team at Together. As a key member of our sales team, you will be responsible for driving sales growth and exceeding targets through effective relationship-building and sales strategies.Key Responsibilities:Develop...
-
Intermediary Telephony Sales Manager
3 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Sales ManagerWe are seeking a highly skilled and experienced Intermediary Telephony Sales Manager to join our team at Together. As a key member of our sales team, you will be responsible for driving sales growth and exceeding targets through effective relationship-building and sales strategies.Key Responsibilities:Develop...
-
Intermediary Telephony Sales Manager
3 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Sales ManagerWe are seeking a highly skilled and experienced Intermediary Telephony Sales Manager to join our team at Together. As a key member of our sales team, you will be responsible for driving sales growth and exceeding targets through effective relationship-building and sales strategies.Key Responsibilities:Develop...
-
Intermediary Telephony Sales Manager
3 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Sales ManagerWe are seeking a highly skilled and experienced Intermediary Telephony Sales Manager to join our team at Together. As a key member of our sales team, you will be responsible for driving sales growth and exceeding targets through effective relationship-building and sales strategies.Key Responsibilities:Develop...
-
Intermediary Telephony Sales Manager
3 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Sales ManagerWe are seeking a highly skilled and experienced Intermediary Telephony Sales Manager to join our team at Together. As a key member of our sales team, you will be responsible for driving sales growth and exceeding targets through effective relationship-building and sales strategies.Key Responsibilities:Develop...
-
Intermediary Telephony Sales Manager
3 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Sales ManagerWe are seeking a highly skilled and experienced Intermediary Telephony Sales Manager to join our team at Together. As a key member of our sales team, you will be responsible for driving sales growth and exceeding targets through effective relationship-building and sales strategies.Key Responsibilities:Develop...
-
Intermediary Telephony Sales Manager
3 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Telephony Sales ManagerWe are seeking a highly skilled and experienced Intermediary Telephony Sales Manager to join our team at Together. As a key member of our sales team, you will be responsible for driving sales growth and exceeding targets through effective relationship-building and sales strategies.Key Responsibilities:Develop...
-
Intermediary Operations Manager
3 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Operations ManagerWe are seeking an experienced Intermediary Operations Manager to join our team at Together. As an Intermediary Operations Manager, you will play a key role in supporting our service team to deliver exceptional service to our broker partners.Key Responsibilities:Lead an inbound telephony team to ensure that team...
-
Intermediary Operations Manager
3 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Operations ManagerWe are seeking an experienced Intermediary Operations Manager to join our team at Together. As an Intermediary Operations Manager, you will play a key role in supporting our service team to deliver exceptional service to our broker partners.Key Responsibilities:Lead an inbound telephony team to ensure that team...
-
Intermediary Operations Manager
4 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Operations ManagerWe are seeking an experienced Intermediary Operations Manager to join our team at Together. As an Intermediary Operations Manager, you will play a key role in supporting our intermediary partners and ensuring that they receive exceptional service.Key Responsibilities:Lead an inbound telephony team to provide accurate...
-
Intermediary Operations Manager
4 weeks ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob Title: Intermediary Operations ManagerWe are seeking an experienced Intermediary Operations Manager to join our team at Together. As an Intermediary Operations Manager, you will play a key role in supporting our intermediary partners and ensuring that they receive exceptional service.Key Responsibilities:Lead an inbound telephony team to provide accurate...