Insurance Senior Account Handler

3 weeks ago


London, Greater London, United Kingdom Citynet Underwriting Services Full time

Citynet Underwriting Services is a leading Lloyd's broker specialising in the placement of commercial business into the London market. We are a supplier of specialist products and services to insurance intermediaries, including liability, motor fleet, property, and professional indemnity.

The Senior Account Handler will work within a team to support Account Executives in maintaining positive client relationships. They will also support the Account Manager in the development and training needs of Account Handlers/Trainees in their understanding of the placement setup.

The role involves:

  • Supporting Account Executives in maintaining positive client relationships
  • Supporting the Account Manager in the development and training needs of Account Handlers/Trainees
  • Supporting/deputising for the Account Manager in coordinating resources across the team
  • Contributing to the analysis of client data for presentation to insurers
  • Ensuring accurate completion of Websure data fields
  • Undertaking account handling responsibilities and liaison with agents as required
  • Explaining the scope of cover and the terms and conditions of the policy to agents as appropriate
  • Negotiating and liaising with underwriters in placing risks as required

As well as a competitive salary, we offer a range of benefits, including:

  • Competitive holiday allowance with the annual option to buy additional days
  • Death in Service benefit of x4 salary
  • Company pension scheme
  • Generous maternity and paternity leave packages
  • Flexible benefits package that allows you to add additional benefits to your overall package
  • Discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel, and many more
  • Discounted rates on PIB products
  • First-class employee benefits and welfare package to support employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking, and much more
  • Wide range of discounts, including kids pass – giving you discounts to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects, and many more
  • Comprehensive learning & development framework, including professional study options and apprenticeships that are available to all employees, and which will support your career development
  • Part of our PIB Community Trust, supporting fundraising and allowing you to apply for grants from PIB Group towards your chosen charity
  • Committed to improving our environmental impact in a responsible way, with many measures in place to help reduce our carbon footprint


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