IT Business Systems Analyst

3 weeks ago

Cambridge, Cambridgeshire, United Kingdom Birketts Full time

The firm Birketts is a full service, UK Top 50 law firm with a heritage spanning 160 years. We have more than 700 lawyers and legal professionals based in various locations across the UK and internationally. Our Next Level Law proposition is applied to our people, and we are committed to delivering our ESG strategy.

The department is responsible for providing technical project management, business analysis, and ensuring that all IT projects are designed, run, managed to time and budget. The wider IT Team covers all aspects of IT across the business, including User Support, Infrastructure, Network, Security, Product Delivery, Data System, and Development Teams.

Purpose of Job

Understanding Business Objectives: Seek, develop, and help implement strategic initiatives for improved efficiency and productivity. Analyse the business environment, industry trends, and internal processes to identify opportunities for improvement and growth.

Requirements Gathering and Analysis: Drive awareness of requirements across business units and identify substandard systems processes through evaluation of data. Serve as a thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels.

Communication & Collaboration: Work with the Product Delivery Team lead and Projects and Development team to build a robust Business Analysis process that works in tandem with both the firm's Project Board processes and internal IT project processes.

Data Analysis and Decision Support: Utilize data analysis to provide insights that support decision-making processes during scoping of projects. Make use of data to identify trends, patterns, and opportunities, helping the project board and stakeholders make informed choices.

End to End Delivery: Work directly within the product delivery team to ensure a robust Agile project management / delivery methodology is followed across IT projects.

Accountabilities

Responsible for: Working directly with various firm members across a wide range of business areas on the analysis and design of projects, including initial documentation, periodic review during implementation, and technical governance throughout the project's lifecycle.

Partner with stakeholders across business units to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with operational, managerial, and executive teams as needed.

Author and update internal and external documentation, and formally initiate and deliver requirements and documentation as per our Project Board processes.

Requirements
  • Bachelor's degree (or equivalent) in Computer Science or a Business Analyst at Lv4 qualification with ideally 2+ years of experience.
  • High proficiency in technical writing such as UML, Process Modelling, Wireframing, and prototyping.
  • Proven ability to manage projects and user testing.
  • Experience with data visualization and analytics.
  • Strong working knowledge of relevant Microsoft applications, including Visio or similar.

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