Business Systems Analyst

7 days ago

Cambridge, Cambridgeshire, United Kingdom Darktrace Ltd Full time
Job Title: Agile IT Business Analyst

Job Summary:

We are seeking an experienced Agile IT Business Analyst to join our team at Darktrace Ltd. As a key player in our Salesforce implementation project, you will be responsible for coordinating with business stakeholders to identify business requirements and translate them into scalable solutions.

Key Responsibilities:

  • Manage various business systems projects, including gathering information, planning, and executing projects.
  • Work with the design team to ensure that the most significant business operations are addressed.
  • Educate and promote CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos.
  • Plan and monitor large projects by ensuring that needs are within scope and communicating any variances for inclusion in the change control process.
  • Maintain a functional grasp of the business requirements and project solutions.

Requirements:

  • Excellent knowledge of and shown proven expertise with Salesforce, including Sales Cloud, Service Cloud, and Salesforce CPQ.
  • Expertise in development tools and processes that will aid in formulating use cases and designing project requirements (Gitlab, Confluence, JIRA, ServiceNow).
  • Excellent knowledge of Scrum, Agile, SAFe, DevOps.
  • Ability to grasp the requirements from various business units and translate/present into technical outputs.
  • Salesforce implementation experience across the whole Software Development Lifecycle (SDLC) is a plus.

What We Offer:

  • Competitive base salary.
  • 23 days paid holiday, increasing to 25 days after two years' service plus UK bank holidays.
  • Additional birthday day off.
  • Salary Sacrifice pension scheme with 4% employer contribution and minimum 5% employee contributions.
  • Optional BUPA private medical insurance for you and your immediate family.
  • Life assurance with a benefit of 4x your annual basic salary.
  • Employee Assistance Programme offering both on-line and telephone support and resources to you and your family.
  • Cycle to work scheme.
  • Active social and charity initiatives including our matched charitable giving scheme and employee recognition scheme.

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