Optometrist Support Specialist

2 days ago


Manchester, United Kingdom Specsavers Full time

About the Role:

We are seeking a highly skilled Optometrist Support Specialist to join our team at Specsavers. As an integral part of our store management team, you will be responsible for providing exceptional customer service and ensuring that each customer receives a consistent quality handover.

Key Responsibilities:

  • Provide good levels of customer service to customers at all times.
  • Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
  • Manage aftersales service (including complaints and problem solving) in a customer service focused 'can do' manner.

Requirements:

  • Must have previous experience working in an optician and must have a GOC number.
  • Able to work full-time hours.

What We Offer:

  • Competitive salary based on experience (£25,000 - £40,000 per year).
  • Staff discounts and regular perks.
  • 33 days holiday (including bank holidays).
  • Progression opportunities.
  • Established team.
  • Social events.

Location: St Austell



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