Clinical Support Specialist
4 days ago
Join Our Team
At Optical Express, we pride ourselves on being a dynamic and supportive team. We believe in empowering our staff to make a real difference in the lives of our patients and are committed to creating a culture of care, trust, and integrity.
Job Description
This role involves working as part of a close-knit team to provide an exceptional patient experience. You will be responsible for building relationships with patients, scheduling appointments, and ensuring that all necessary information is recorded accurately.
Key Responsibilities
- You will be the first point of contact for patients, greeting them warmly and ensuring they feel comfortable and supported throughout their treatment.
- You will work closely with optometrists to schedule appointments and ensure that patients receive the best possible care.
- You will maintain accurate patient records, including health questionnaires and appointment schedules.
Benefits Package
We offer a comprehensive benefits package, including:
- A competitive basic salary of £27,000 per annum.
- Excellent bonus potential.
- 29 days annual leave.
- Free eye tests.
- Discounted prescription eye wear and sunglasses.
- Generous Optical Express friends and family discount scheme.
- Ongoing training and development opportunities.
- Pension scheme.
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