Enforcement Agent

4 weeks ago

York, York City, United Kingdom Bristow and Sutor Group Full time
About the Role

We are seeking a highly motivated and skilled Enforcement Agent to join our team at Bristow and Sutor Group. As an Enforcement Agent, you will play a critical role in helping our clients recover debts and ensuring that individuals and businesses comply with their financial obligations.

Key Responsibilities
  • Visit debtor's properties to arrange payment of outstanding debts
  • Set up and agree repayment arrangements
  • Assist debtors in completing questionnaires
  • Take control of goods – where required
  • Remove goods – where necessary
  • Make enquiries with neighbours if debtors have moved or left a property
  • Compile short reports about your visit, along with any necessary paperwork
  • Assess debtor vulnerability and signpost them to support services – if required
  • Liaise with office-based colleagues regarding active cases
  • Work by yourself, often in different geographical areas each day
  • Handle cash payments – where required
Requirements
  • A full UK driving license (held for at least 2 years) and ability to drive both manual and automatic vehicles
  • No previous experience is necessary, but a strong desire to learn and develop your skills is essential
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to work unsocial hours, including evenings and weekends
What We Offer
  • A competitive basic salary of £23,800, with opportunities for bonuses and overtime
  • A comprehensive training program, including classroom-based, remote, and on-the-job training
  • A company vehicle, fuel card, and expenses
  • A company pension scheme and life assurance plan
  • Access to an earnings on demand scheme via Hastee
  • Employee discount scheme via our Reward Gateway portal
  • Health and wellbeing support, including access to a free Employee Assistance Programme and eye care vouchers
About Us

Bristow and Sutor Group is a leading UK debt recovery enforcement group and proud partner to Transport for London. We have been growing for 40 years and are passionate about developing our people, investing in technology, and setting industry standards for ethical conduct.

We are committed to providing our clients with a high-quality service and ensuring that our Enforcement Agents have the skills and knowledge they need to succeed in their roles.

If you are a motivated and skilled individual who is looking for a challenging and rewarding career, we would love to hear from you.

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