Customer Service Representative

2 weeks ago


Southampton, Southampton, United Kingdom Quilter plc Full time
About the Role

As a key member of our Customer Service Centre team, you will play a vital role in delivering exceptional customer experiences for clients seeking pension and investment products from Quilter plc. Your primary responsibility will be to establish strong relationships with clients, provide empathetic support, and efficiently manage complex inquiries.

Key Responsibilities
* Develop and maintain positive client interactions
* Demonstrate resilience when addressing client queries
* Collaborate with internal departments to resolve intricate phone calls

Benefits
* Comprehensive training program to enhance skills and achieve goals
* Flexible working options to promote work-life balance
* Competitive salary up to £27,000 per annum
* 26 days annual leave allowance
* Quilter Incentive Scheme
* Employer-sponsored Pension Scheme
* Private Medical Insurance
* Life Assurance coverage
* Healthcare Cash Plan

Our Culture
We value diversity and inclusivity within our organization. We welcome applicants from diverse backgrounds and abilities, providing equal opportunities for all.

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