Pub Operations Manager

5 days ago


East London, United Kingdom Urban Pubs and Bars Limited Full time

Exciting Career Opportunity

Award-winning Urban Pubs and Bars Limited is seeking a talented and ambitious Assistant Manager to join our expanding team in London.

The ideal candidate will have a minimum of 2 years' experience as a manager within a strong food-based pub environment, with a proven track record of delivering exceptional customer service and leading high-performing teams. Key responsibilities will include supporting the General Manager, training and developing staff, and maintaining high standards of quality and customer satisfaction.

This is an excellent opportunity for an aspiring Supervisor looking to take their career to the next level and progress within a dynamic and progressive operations-led business. Our pubs offer a unique blend of history, character, and modern amenities, providing an exciting and rewarding work environment.

About the Role

  • Support the General Manager in all aspects of running the venue, including financial management, customer service, and staff development.
  • Be business savvy and demonstrate great commercial understanding, with a focus on driving sales growth and improving profitability.
  • Train, nurture, and develop your team to maintain incredibly high standards of quality and customer satisfaction.

What We're Looking For

  • A confident and charismatic leader with a passion for people, training, and mentoring.
  • Strong communication and organisational skills, with the ability to manage pressure and make strategic decisions.
  • Minimum 2 years' experience as a manager within a strong food-based pub environment.
  • Solid understanding of financial management, customer service, and staff development principles.
  • A personal License holder beneficial but not essential.

Benefits Package

  • A competitive salary of £38,000 - £42,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • Career progression and promotion opportunities within a dynamic and growing business.
  • Access to exclusive discounts across all Urban Pubs and Bars locations.
  • An Employee Assistance Programme (EAP) to support your well-being.
  • A Cycle to Work scheme for a healthy and environmentally friendly commute.


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