Sales Manager in Retail
2 months ago
Job Title: Sales Manager in Retail
Job Summary:
We are seeking a highly skilled and experienced Sales Manager in Retail to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have a proven track record of leadership, coaching, and business management skills gained in a fast-paced retail environment.
Key Responsibilities:
- Lead and coach a high-performing team of Sales Associates to achieve sales and customer service targets.
- Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
- Manage inventory and facilities, including cash reconciliation and point-of-sale software.
- Collaborate with cross-functional teams to drive business results and improve customer experience.
- Stay up-to-date with industry trends and competitor activity to inform business decisions.
Requirements:
- Proven retail management experience, preferably in cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience of creating and executing in-store events.
- Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft Office.
What We Offer:
- Progressive career opportunities.
- Outstanding training and development.
- Competitive remuneration and benefits package.
About Us:
The Estée Lauder Companies Inc. is a global leader in the beauty industry, dedicated to delivering high-quality products and exceptional customer experiences. We are committed to fostering a diverse and inclusive work environment that values diversity of thought and people.
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