Service Manager

3 days ago


Milton Keynes, Milton Keynes, United Kingdom WALLACE HIND SELECTION LIMITED Full time

Our client, a leading provider of high-end commercial refrigeration solutions and aftercare in the Food and Drink industry, is seeking an experienced Service Manager to join their team. The successful candidate will be responsible for providing exceptional after-sales support to customers, distributors, and service partners, ensuring timely technical assistance before, during, and after product deliveries and installations.

This includes developing, implementing, and managing our after-sales strategy, systems, and day-to-day operations, as well as troubleshooting with customers and distributors before appointing our own team or 3rd party engineer. Off-site technical support for commercial refrigeration equipment, such as chilled or frozen display, storage, game larders, bar, bakery, and pastry, is also required.

The ideal candidate will have a strong technical background within the engineering industry, preferably with commercial refrigeration experience. A demonstrable record of implementing service systems and SLAs, basic computer skills, and an understanding of Microsoft Office packages are essential. A valid forklift truck license is highly desirable.

We offer a competitive salary of £42,500 per annum, plus benefits including 20 days annual leave + Bank Holidays, extra holiday with service, annual salary reviews, bonus based on company profit, and regular company incentives.



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